What our Customers say...

Water Damage Testimonials

We had expensive damage to most of our flooring and some of our walls due to a long term hot water leak under the house. SERVPRO came to the rescue. They were courteous and respectful as we were living here much of the time they were working. Jason and Leonard were responsive to all of our questions and concerns about the work that need to be done. We are renters so they were responding to both our family's questions as well as the owner of the house. They were also knowledgeable and informed us of what to expect as the process proceeded. We have young children so they were respectful with their language and conduct and kept the environment as safe as possible for our family. We were thankful when their work was completed, yet grateful we had SERVPRO here to do it.

The technicians helped clean up water damage that affected 3 bedrooms, bathroom, kitchen, hallway, and living room in my home. They always showed up on time and got right to work. The technicians are low key, personable, and stopped whatever they were engaged in to answer any questions that I had. 

The staff was very professional and pleasant to work with. Their professionalism and dedication to getting the job done right, the first time, was obvious. Outstanding service!

The SERVPRO team was great. They had our place back to normal in no time at all.

SERVPRO of Tacoma is awesome! We had our whole house full of water due to a broken pipe on the top floor. SERVPRO was on site within the hour, explained the process to us, and proceeded to make this experience as easy as it could be, given the circumstances.

The technicians kept me up to date on everything, even the small things. They answered any questions I had with prompt and accurate answers. They are a great team. I will use SERVPRO of Tacoma for any future water losses.

The crew was great! They explained everything thoroughly and the work was completed in the time frame they provided, upon initial inspection. They answered all my questions so I was confident in them and the work being done by their team.

Everyone who came to our home acted with courtesy and respect. They communicated the process and what they were doing, to whom it needed to be communicated with. We appreciate all they did to complete the dry out, save as much of our house as possible, and prevent mold.

Thank you for going above and beyond when boxing up my water damaged belongings. My things were handled with care and were kept safe. SERVPRO of Tacoma provides outstanding service!

The technicians were great! Our dishwasher leak was a terrible experience for us but the crew made it much easier to endure! Very nice and knowledgeable!

The SERVPRO staff made this experience as stress free as possible being so far away from my property. They are great!